探花大神

Shared SaaS Accounts and How to Pinpoint Them

Written by Hatice Ozsahan on May 6, 2025

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They say sharing is caring. They didn鈥檛 mean in your SaaS ecosystem. 

In modern workplaces, SaaS tools are everywhere, enabling fast collaboration, flexible workflows, and decentralized decision-making. But with this freedom comes the growing challenge of managing how these tools are accessed and by whom.

One of the most overlooked risks in this landscape is the use of shared accounts. While it might seem like a harmless workaround, shared accounts erode accountability, complicate offboarding, and create serious security blind spots.

This post will help you understand why shared SaaS accounts pose a security risk, why they are difficult to detect, and how you can bring them to light and support better decision-making.

Shared SaaS Accounts: A Convenience or the Weakest Link?

A shared account is exactly what it sounds like: one set of credentials (username and password) used by multiple people to access a SaaS app. These accounts are often created for convenience such as a team that needs access to the same tool, a vendor that works across departments, or a temporary contractor who never gets a personal login.

On the surface, it may not seem like a big deal. After all, everyone鈥檚 just using the same login to get work done, what鈥檚 the harm?

The problem is, shared accounts erase individual accountability. Once multiple people use the same credentials, there鈥檚 no way to trace actions back to a specific person. This makes it harder to investigate incidents, enforce access controls, or maintain a clean audit trail鈥攖hree things that every IT, security, and compliance team relies on.

Despite the risks, shared accounts remain surprisingly common. Here鈥檚 why:

  • Convenience: It鈥檚 faster to give a new teammate access to an existing login than to create a new one.
  • License limitations: When SaaS apps charge per seat, some teams try to save money by sharing logins.
  • Legacy systems: Older platforms might not support role-based access or individual user provisioning.
  • Lack of visibility: In many organizations, shared account usage goes unnoticed simply because there鈥檚 no system in place to detect it.

Why Shared Accounts Still Exist in SaaS

Despite the well-known security risks, shared accounts are still surprisingly common, especially in SaaS-heavy organizations. 

Why? 

Because the path of least resistance is often the most tempting. Here are some of the main reasons they persist:

  • Legacy habits die hard: Before modern identity controls and SaaS oversight, it was normal for teams to share a single login to cut down on license costs or simplify access. In some orgs, those patterns never fully went away.
  • Quick fixes for fast-moving teams: Contractors, freelancers, or temporary staff often need access in a hurry, and the easiest option is handing over an existing account. It works at the moment, but leaves security gaps behind.
  • Shadow IT in action: Users often sign up for new tools without IT鈥檚 knowledge, using personal emails or credentials. When they share those logins with teammates, it creates an untracked and unmanaged SaaS footprint.
  • Cost-cutting (but risky) workarounds: Some teams share accounts to avoid paying for multiple seats on a tool. However, the money saved upfront can lead to compliance failures, data leaks, or operational blind spots later.

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The Security Risks of Shared SaaS Accounts

At first glance, shared accounts may seem like a simple workaround. But beneath the surface, they introduce a range of security vulnerabilities, many of which only become visible when it鈥檚 too late. Here are the key risks:

No Accountability

When multiple users share a single login, there鈥檚 no way to determine who performed a specific action. If something goes wrong, whether it鈥檚 data retention, a configuration change, or a suspicious file download, you鈥檙e left guessing.

In environments where every action matters (like finance, HR, or compliance-heavy industries), that lack of traceability is a gamble you can鈥檛 afford to make.

Persistent and Unmanaged Access

When users leave the company or change roles, shared accounts often stay active and accessible. There鈥檚 no deprovisioning process for a login that鈥檚 technically 鈥渙wned鈥 by everyone.

This creates a gap where former employees or contractors may still be able to login, long after their legitimate access should have been revoked.

Audit and Compliance Gaps

From a compliance perspective, shared accounts are a red flag. Regulations like SOC 2, ISO 27001, and HIPAA require traceable user activity and access controls. Shared usage undermines both, making it difficult to prove that only the right people had access to sensitive data. 

How 探花大神 Helps Prevent Shared Saas Account Risks

Shared accounts across SaaS environments are difficult to track because they blend into the daily flow of application use. Without visibility into which tools are being used and how, it is nearly impossible to identify these vulnerabilities. 

探花大神 empowers IT teams with the visibility and control they need to uncover shadow IT and SaaS security insights, including shared accounts.

Step 1. Identify SaaS Usage

You can鈥檛 secure what you can鈥檛 see, so goes the much-used but accurate phrase. 探花大神 uncovers SaaS usage across your organization using multiple discovery methods, including browser extension and native connectors. 

This layered discovery approach creates a high-fidelity view of your SaaS environment, including both sanctioned tools and shadow IT. Once usage is identified, 探花大神 maps detected accounts to individual users where possible, presenting IT with a clear, user-centric inventory.

Step 2. Gain SaaS Security Insights

Once usage has been discovered and mapped, the next critical step is to interpret that data through a security lens. Visibility alone isn鈥檛 enough, organizations need to understand where risk is concentrated and which areas require further investigation. This is what 探花大神 provides with SaaS security insights.

探花大神 brings together critical security insights from your SaaS ecosystem, ensuring that you are always able to make sense of what you find. These insights are not only automated but also contextualized, helping IT and security teams make faster, smarter decisions.

SaaS security insights shows the following insights:

  • Shared accounts
  • Shadow accounts
  • Former employee accounts
  • App-to-app connections
  • OAuth permissions

Step 3. Turn Shared Account Insights Into Actionable Reports

Once shared accounts are detected, visibility alone isn鈥檛 enough. IT and security teams need to understand where these accounts exist, how widely they are used, and what potential risks they pose, so they can engage stakeholders and take informed action.

探花大神 enables teams to generate reports that highlight shared account usage as well as other critical SaaS security insights across the organization. 

  • A list of applications with suspected shared credentials
  • The associated users involved

These insights can be exported and shared with:

  • Security teams, to evaluate exposure and assess whether further investigation is needed
  • IT teams, to guide conversations about policy enforcement, SSO rollouts, or license restructuring
  • Department heads, to raise awareness of shared account risks and promote more secure alternatives

Even if no immediate action is taken, documenting where shared account usage exists builds institutional awareness and can help justify future investment in user education or tighter access controls.

Ultimately, these reports help move shared account detection from an isolated alert to a structured part of your security and IT governance flow.

Stop Guessing. Start Seeing.

Shared accounts introduce hidden risks that traditional tools often miss鈥攆rom blurred accountability to policy violations. Without visibility into how SaaS tools are accessed and by who, these gaps remain unsolved.

探花大神 SaaS Management helps close that gap. Through accurate discovery and dedicated security insights, IT and security teams gain the clarity they need to identify shared account usage. 

to gain immediate visibility into your SaaS environment.

Hatice Ozsahan

Hatice is a Product Marketing Manager at 探花大神, often busy bringing product value to life with compelling messages that resonate across all channels. When not at work, she鈥檚 either battling it out in online video games or getting creative with her art projects.

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