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What Is Directory Insights (And Why Does It Matter)

Written by Nabeel Syed on July 18, 2022

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IT administrators and managed service providers (MSPs) need visibility across their organization’s devices, identities, and resource access controls to monitor security and meet compliance effectively. 

If you’ve been around the IT admin block, you’ve probably relied on traditional log analysis and management solutions for organizing directory data in the past. 

Unfortunately, many legacy solutions are expensive and challenging to implement because of their complex integration requirements. Admins must custom feed the log for each authentication protocol or service into the analysis solution. Translation: it takes additional effort, time and resources to determine when, where, and how users are accessing IT resources.

The good news? Admins can now make faster, easier, and more reliable decisions based on meaningful data with Directory Insights. You won’t need to set up a point solution to get your data because Directory Insights is integrated into the ̽»¨´óÉñ platform.   

What Is Directory Insights?

Directory Insights is the ̽»¨´óÉñ open directory platform’s event logging and compliance feature. It’s a solution for admins that combines raw events logs with numerous other data sources to provide an audit log of CRUD and Auth events.

Screenshot of Directory Insights

As an open directory platform, ̽»¨´óÉñ provides many services through a single solution — covering user management, MFA, cloud RADIUS, cloud LDAP, SSO, MDM, and others. Given the complexity of user actions and authentications to ̽»¨´óÉñ, data presentation is critical for informed decision making.

Identity and access data sits at the core of every organization’s most critical IT operations, compliance, and security. By creating a database of each customer’s directory platform data, we can provide informative and actionable data points through Directory Insights.

Within Directory Insights you gain access to over 120 different types of events that occur within the ̽»¨´óÉñ ecosystem! Even more good news? This number is ever growing as our team adds new capabilities.

What Can You Do with Directory Insights?

The Directory Insights architecture allows you to generate events from anywhere in the platform, including authentication events through various protocols, system authentication events, end user changes to their identity and attributes, and admin updates. 

This means admins can track virtually anything happening from identities to devices to usage. The result is unified visibility of multiple data points from a single pane of glass. 

Through Directory Insights, IT admins and MSPs can prevent identity compromises, support compliance and audits, and troubleshoot operational issues. Here’s a closer look at how this ̽»¨´óÉñ feature can help you achieve your aims:

1. Streamline Audit Prep Times

It’s essential to maintain a chronological record of events for quarterly, bi-annual, and annual audits. Although it never is, every admin wants the audit process to be simple, and many of the admins we speak with need to provide data to support their status as a compliant organization.

For example, say you’re navigating your organization’s annual SOC 2 audit. Your auditor wants to determine if you’re maintaining user ac