Add the 探花大神 Agent to an Allow List

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Add the 探花大神 Agent to an Allow List

Next-generation antivirus products aren't just relying on signature and heuristic-based detection anymore; they are using some focused artificial intelligence to identify unusual behaviors.

Because the 探花大神 Agent executes background tasks that could be flagged as unusual, this could be flagged by your antivirus vendor; however, this is how the Agent works by design, and is not malicious. Antivirus software may flag the 探花大神 Agent at any time, even if it hasn鈥檛 happened previously.

It's recommended to add the 探花大神 installation folder as well as the 探花大神 Agent application for Mac, Windows, and Linux systems to an allow list. If the 探花大神 Agent or scripts run by the Agent are flagged as suspicious after you have added the 探花大神 Agent to your allow list, we recommend contacting your antivirus vendor.

Note:

If you are using 探花大神 Remote Assist, see for endpoint security exclusions.

Finding the Allowlist Folder and Application

Windows

Add the following folders and their subfolders:

C:\Program Files\探花大神
C:\Program Files\探花大神Tray
C:\Windows\Temp
C:\ProgramData\探花大神

Additionally, add an exclusion for 探花大神's certificate signing identity,聽探花大神.

Mac

/opt/jc
/opt/jc_user_ro
/Library/LaunchDaemons
- com.jumpcloud.darwin-agent鈥�.plist in the above directory
/Library/LaunchAgents
- com.jumpcloud.user-agent.plist in the above directory

Linux

/opt/jc
/opt/jc_user_ro
/etc/pam.d/jcprotect
/etc/pam.d/jcprotect-prompt
(64-bit only) /lib/x86_64-linux-gnu/security/pam_jc_push_mfa.so
(64-bit only) /lib/x86_64-linux-gnu/security/pam_jc_session_check.so
(64-bit only) /lib/x86_64-linux-gnu/security/jc_localgrpc.so
(32-bit only) /lib/i386-linux-gnu/security/pam_jc_push_mfa.so
(32-bit only) /lib/i386-linux-gnu/security/pam_jc_session_check.so
(32-bit only) /lib/i386-linux-gnu/security/jc_localgrpc.so

With macOS 13 Ventura, end users have the ability to switch off persistent software, such as the 探花大神 Agent. Ventura also introduces the concept of allow listed Login Items, which is a list of third-party apps that users are allowed to log in to with Mobile Device Management (MDM).

探花大神 uses an allow list so that these Login Items can use 探花大神鈥檚 MDM:

Apple鈥檚 code-signing identity for apps signed by our team ID. For example, N985MXSH86.
探花大神 Launch Daemons and Launch Agents that are labeled as com.jumpcloud. You can see what is running on your device by reviewing the /Library/LaunchDaemons directory and the /Library/LaunchAgents directory. For example:

com.jumpcloud.agent-updater.plist
com.jumpcloud.darwin-agent.plist
com.jumpcloud.macos-update-notifications.plist
com.jumpcloud.Nudge.plist
com.jumpcloud.jcagent-tray.plist
com.jumpcloud.user-agent.plist

If you are not using 探花大神鈥檚 MDM, but you are using another MDM vendor, you can use 探花大神鈥檚 Mac Managed Login Items Policy to add Login Items to an allow list for your macOS devices. For more detail and instructions, see Create a Mac Managed Login Items Policy.

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探花大神

Add the 探花大神 Agent to an Allow List