Subscribe to Help Center RSS FeedTake a look at the following Frequently Asked Questions to learn about more about MSPs at 探花大神庐!
Please contact your Partner Account Manager and make sure to provide the following information: The organization IDs for each managed organization you want to add to your MSP organization's MTP. You can find this information in your Admin Portal by clicking Settings > Organization Profile, and it鈥檚 under the General information. To copy it to your clipboard, click the Copy icon. You also need to provide the email addresses of the 探花大神 admin accounts you want to make organization admins for your MSP organization's MTP. These accounts have to be created (by you) and registered (by the admin account owner) prior to being added to your MSP organization's MTP.
To sign up as a Cloud and MSP Partner, you鈥檒l need to create a free 探花大神 account and sign our Standard Partner Agreement. Your 探花大神 partner manager will take care of the rest!
No, Cloud and MSP鈥檚 have full control over how they price 探花大神 to their end customers.
The Cloud and MSP鈥檚. We bill our Cloud and MSP Partners who then bill their end customers.
Yes! Discounted Cloud and MSP pricing is available for all 探花大神 packages. One of our partner managers would be happy to review the specifics.
Using our Multi-Tenant Portal (MTP). Every 探花大神 Cloud and MSP gets access to your MTP, which is a central console where you can manage all your clients.
Yes! Co-brandable and re-brandable sales and marketing materials are available as part of the Cloud or MSP Partner program.
Fill out the partner application below. A partner manager will contact you shortly to get you set up.
- Currently, there are two integrations available for the 探花大神 MTP:
- Submit an Idea if you have another integration you鈥檇 like to see us implement!
When you create a new admin, that admin won鈥檛 automatically be given access to any organization. This is a shift from existing behavior to provide more security.
It鈥檚 possible that another Admin w/ Billing role user has restricted your access to specific organizations to limit exposure or other organizational reasons. Please work with your main admin to restore your access.
No, as always, suspended admins won鈥檛 have any access to our consoles.
No, the role based access remains the same. The only difference is that you have organizational access in addition.
No, you will need to edit your admins to give them access to that new organization.听
Currently, you can鈥檛 remove a managed organization from your MTP Dashboard. To remove an organization, contact 探花大神 Support.听
To submit an idea, log in to your , click Support > Submit an Idea. Under the Categories section, select Multi-Tenant Features. You can also leave feedback at the bottom of every knowledge base article. We鈥檇 love to hear from you!