This is for the error:
Unable to retrieve managed software data. Please refresh the page and try again.
Resolution
This error usually occurs because of a synchronization problem with your VPP tokens, even if the VPP has not yet expired. To resolve, renew VPP tokens.
- Go to聽DEVICE MANAGEMENT听&驳迟;听MDM.
- Select the聽VPP听迟补产.
- Select the VPP token for your location and click聽Actions.
- To renew your token for one year, choose聽Renew Configuration.
- In the Renew Apple鈥檚 VPP page, under聽Sign in to Apple, click聽sign in to Apple Business Manager聽to download a token for your MDM server. If you have an education account, click聽sign in to Apple School Manager.
- In ABM or ASM, select your account at the bottom-left, then select聽笔谤别蹿别谤别苍肠别蝉听from the pop-up menu, then select聽Payments and Billing聽from the main panel.
- 鲍苍诲别谤听My Server Tokens, find the token for your location, then click on it to download the VPP token.
- 颁濒颈肠办听Save聽to save the token locally.
- 颁濒颈肠办听Replace聽if your token already exists in the same folder.
- In the 探花大神 Admin Portal, under聽Upload the token to 探花大神, click聽Browse聽or drag and drop the server token for your MDM server. You can only upload a token once.
- 颁濒颈肠办听complete. Your organization鈥檚 token appears in the VPP tab. The token is valid for one year.
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