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Use Duo Security with 探花大神 MFA

About Duo Security

Multi-factor Authentication (MFA) means that you use more than one method of authentication to gain access to a resource like your 探花大神 User Portal. With Duo MFA, you can authenticate to your User Portal using push notifications, phone callbacks, and mobile passcodes provided by Duo. 

Setting Up Duo MFA for Your User Account 

After your IT admin enables Duo MFA for your 探花大神 account, you aren鈥檛 required to do any additional setup. However, you need to have a Duo account to use Duo as an MFA factor.   

Logging in to the User Portal with Duo MFA

If your IT admin has required Duo Security MFA, you鈥檒l need to log in to your 探花大神 User Portal with Duo. If Duo Security MFA isn鈥檛 present but it should be, contact your administrator.

To log in to your 探花大神 User Portal with Duo MFA:

  1. Go to your 探花大神 User Portal: .
  2. Enter your username and password, then click USER LOGIN.
  3. Select Duo Security as your authentication method, then click NEXT.
  4. Select a method to authenticate to the User Portal. Depending on your device and what your IT admin has configured for your use with Duo MFA, possible options are:
    • Send Duo Push
    • Call Phone
    • Send Text Message Passcode
    • Use Security Key

Note:

Universal Prompt will remember the last authentication method you used and default to that method. Clicking Other Options will give you other approved methods.

After you successfully authenticate, you鈥檙e logged in to your 探花大神 User Portal.

When Duo MFA Fails

If Duo MFA fails, you will need to start the login process again, and can at that point change the MFA factor to TOTP or another type of MFA. If you continue to experience problems, contact your IT administrator.   

Note:
  • Duo Universal Prompt does not return you to the prompt screen in the case of an error, denial, or time-out. Click the browser back button twice to return to the prompt screen.
  • If your user profile is set to Bypass in Duo, you鈥檒l never see the Duo authentication options when signing in and are instead automatically logged in to your User Portal. Note that this isn鈥檛 necessarily an error, but can be confusing if you are expecting to see Duo鈥檚 authentication methods after entering your password.
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