Devices KB Archives - 探花大神 Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud. Thu, 08 May 2025 19:49:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.4 Troubleshoot: MDM Certificate Renewal /support/troubleshoot-mdm-certificate-renewal Thu, 08 May 2025 19:49:12 +0000 /?post_type=support&p=123871 If you see the error 鈥淯nable to upload file: Error patching device manager: certificate uid does not match existing certificate鈥� […]

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]]> Change Hostname for Windows Devices /support/change-hostname-for-windows-devices Mon, 05 May 2025 15:54:12 +0000 /?post_type=support&p=123671 A hostname uniquely identifies a device on a network for communication using Domain Name System (DNS). When you install the […]

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]]> Troubleshoot: Sync System Time from Recovery Mode on a Mac /support/troubleshoot-sync-system-time Tue, 08 Apr 2025 18:19:49 +0000 /?post_type=support&p=123018 Users can experience login issues on Macs if the system time is incorrect. This can happen when the device sets […]

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]]> Troubleshoot: macOS MDM Command Fails with “NotNow” Response /support/troubleshoot-macos-mdm-command-fails-with-notnow-response Mon, 31 Mar 2025 15:04:26 +0000 /?post_type=support&p=122659 This article covers how to troubleshoot commands that fail to apply on macOS devices enrolled in 探花大神 MDM. Symptoms Apple […]

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]]> Troubleshoot: macOS Update Installation Failures /support/troubleshoot-macos-update-installation-failures Fri, 28 Mar 2025 17:25:15 +0000 /?post_type=support&p=122634 macOS updates require a healthy secure token to successfully install. This article helps you troubleshoot macOS update installation failures. Symptoms […]

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]]> Diagnose BitLocker Issues Using PowerShell /support/diagnose-bitlocker-issues-using-powershell Tue, 04 Mar 2025 17:36:48 +0000 /?post_type=support&p=121805 If you’re troubleshooting an issue with BitLocker on a device, you can use this script to collect all relevant information […]

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]]> Troubleshoot: Windows Credential Provider is Disabled /support/troubleshoot-jumpcloud-windows-credential-provider-disabled Mon, 03 Mar 2025 20:50:51 +0000 /?post_type=support&p=121776 Windows uses Credential Providers to manage user authentication. When another authentication application is installed alongside the 探花大神 Agent (like Duo […]

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]]> Find the Default Windows Credential Provider /support/find-the-default-windows-credential-provider Mon, 03 Mar 2025 20:50:37 +0000 /?post_type=support&p=121761 Many authentication applications that manage users on Windows devices (like DUO or Microsoft Entra ID) can update the default Credential […]

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]]> Troubleshoot: Understand Erase Device Command for Macs /support/troubleshoot-understand-erase-device-command-for-macs Thu, 13 Feb 2025 20:33:16 +0000 /?post_type=support&p=121107 When managing a fleet of Macs, understanding the behavior of the Erase Device command, especially in relation to security features […]

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]]> Configure Internet Explorer Mode for Edge /support/configure-internet-explorer-mode-for-edge Wed, 12 Feb 2025 20:27:20 +0000 /?post_type=support&p=120813 Windows devices may exhibit an issue where Internet Options > Trusted Sites becomes inaccessible. As a workaround, you can configure […]

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]]> Troubleshoot: Resolving “Restrict Control Access Policy” Error /support/troubleshoot-resolving-restrict-control-access-policy-error Fri, 07 Feb 2025 22:41:52 +0000 /?post_type=support&p=120817 This article provides guidance on resolving errors related to the Restrict Control Access Policy when applied to an affected device […]

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]]> Delete Unbound Users on Mac Devices /support/delete-unbound-user-on-mac-devices Wed, 29 Jan 2025 14:05:46 +0000 /?post_type=support&p=120544 An admin may remove an unbound suspended user from a macOS device to enhance security, free up storage, and simplify […]

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