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Managed Service Provider (MSP) Admins can save valuable time and reduce errors when running custom commands on devices across many organizations by creating command templates. These can be accessed, and applied to any of your tenant organizations, instead of manually configuring commands for each one.聽

Creating Command Templates

To create command templates:

1. Log in to your MTP: .
2. Launch an Organization.
3. Go to DEVICE MANAGEMENT > Commands.
4. Click (聽+聽), then choose聽Command聽which allows you to manually create a new command. For help creating a new command manually, see聽Get Started: Commands.
5. After your fields are filled out, click聽save and create template.
   • This option is only available to users with the聽MSP Admin with Billing聽role permissions.

6. This saves a local copy of the command to the organization, while also storing it as a template that can be accessed and applied to any of your tenant organizations. Now when you go to create a command from a template, your new template will be saved as an option for you to choose from.
   • Uploaded files won't be stored in templates.

Using Command Templates

To use command templates:

1. Log in to your MTP: .
2. Launch an Organization.
3. Go to DEVICE MANAGEMENT > Commands.
4. On the Commands page, click ( + ) and choose Command from Template. 
5. In the聽Configure New Command from Template听飞颈苍诲辞飞:
   • Select the OS tab to view the existing command templates for that OS.
   • Locate the template you want to use as a basis for your new command.
6. Click configure.
7. In the New Command window, enter a unique name for the new command to differentiate it from other commands. 
8. For Type, select Linux, Windows, or Mac.
9. Make other necessary changes to the settings. For instructions on changing each field, see聽Get Started: Commands.
10. Click the Device Groups tab to select the device groups where this command will execute.
11. Select the聽Devices聽tab to select the devices where this command will execute.
    • Optional:聽Select the聽Command Runners聽tab to select a user as a Command Runner with access to run the command. Admins can run commands on all devices by default.
12. 颁濒颈肠办听save聽to create a new command.
    • Optional: 颁濒颈肠办听save and create template聽if you made any edits and want another template created.聽
13. To run your newly created聽command, locate it on the聽Commands聽page and click聽Run Now.

Managing Command Templates

1. From your managed organization admin portal, go to DEVICE MANAGEMENT > Commands.
2. 颁濒颈肠办听Manage Command Templates. All of your available templates display, with the options to聽Edit听辞谤听Delete听迟丑别尘.

Interested in our Integrations? Learn more:

• Integrate ConnectWise Manage in the MTP
• Integrate Autotask PSA in the MTP
• Integrate Syncro PSA in the MTP