探花大神

Troubleshoot: macOS or iOS Activation Lock Policy

This article covers errors that can occur while using the 探花大神 macOS or iOS Activation Lock Policy.

Error: 鈥淯nable to clear the activation lock due to an expired APNS certificate. Renew the certificate.”

Cause

The APNS certificate used to configure MDM is expired.

Resolution

Renew your APNS certificate by following the steps outlined in Step 1 - Setting Up MDM.

Error: 鈥淯nable to communicate with Apple. Try again later.鈥

Cause

The device is unable to communicate with Apple's servers. This may indicate a networking issue.

Resolution

Wait several minutes and try again.

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