Devices Archives - ̽»¨´óÉñ Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud. Mon, 30 Jun 2025 17:39:21 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 Create a Windows Self-Service Account Provisioning Policy /support/create-a-windows-self-service-account-provisioning-policy Mon, 30 Jun 2025 17:39:17 +0000 /?post_type=support&p=124816 Use the Windows Self-Service Account Provisioning (SSAP) policy to configure how users create their ̽»¨´óÉñ accounts on Windows devices directly […]

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]]> Change Hostname for Windows Devices /support/change-hostname-for-windows-devices Mon, 05 May 2025 15:54:12 +0000 /?post_type=support&p=123671 A hostname uniquely identifies a device on a network for communication using Domain Name System (DNS). When you install the […]

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]]> Configure Dynamic Device Groups /support/configure-dynamic-device-groups Wed, 30 Apr 2025 16:21:14 +0000 /?post_type=support&p=90850 Dynamic Device Groups give Admins the ability to streamline membership of device groups using rules-based automation. The configurable rules are […]

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]]> Troubleshoot: Policy Failing Due to Missing PS1 File /support/troubleshoot-policy-failing-due-to-missing-ps1-file Tue, 08 Apr 2025 14:54:44 +0000 /?post_type=support&p=123010 Policies sometimes fail due to a missing PS1 file. This article will help troubleshoot this error. Description The policy will […]

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]]> ̽»¨´óÉñ Agent Release Notes for March 31, 2025 /support/jumpcloud-agent-release-notes-for-march-31-2025 Mon, 31 Mar 2025 20:49:08 +0000 /?post_type=support&p=122800 New Agent release (version 2.22.4) macOS Fixes Linux Fixes

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]]> Understand Changes to Connect Keys /support/changes-to-connect-keys Tue, 18 Mar 2025 17:06:47 +0000 /?post_type=support&p=122177 We have made changes to the format of ̽»¨´óÉñ Connect key that admins and users need to install the ̽»¨´óÉñ […]

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]]> Enable Lost Mode on Mobile Devices /support/enable-lost-mode Thu, 27 Feb 2025 16:30:00 +0000 /?post_type=support&p=110329 If a company-owned device is lost or misplaced, you can enable Lost Mode from within the ̽»¨´óÉñ Admin Portal. When […]

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]]> Improved Device List Experience /support/improved-device-experience Wed, 19 Feb 2025 14:20:25 +0000 /?post_type=support&p=107428 Drum roll please… Introducing our newly improved Devices List page! We’ve added some cool new features, bulk actions, and relocated […]

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]]> Troubleshoot: Remote Assist Session Connection Issue /support/troubleshoot-remote-assist-session-connection-issue Fri, 14 Feb 2025 11:50:21 +0000 /?post_type=support&p=121131 Symptom Admin tries to initiate a Remote Assist session for a device shown as active in the admin console. However, […]

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]]> Troubleshoot: Remote Assist Issues /support/troubleshoot-remote-assist-issues Fri, 14 Feb 2025 11:47:16 +0000 /?post_type=support&p=121134 This article serves as a compendium of articles addressing known issues associated with ̽»¨´óÉñ Remote Assist.

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]]> Configure Internet Explorer Mode for Edge /support/configure-internet-explorer-mode-for-edge Wed, 12 Feb 2025 20:27:20 +0000 /?post_type=support&p=120813 Windows devices may exhibit an issue where Internet Options > Trusted Sites becomes inaccessible. As a workaround, you can configure […]

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]]> Troubleshoot: Remote Assist Device Communication Issue /support/troubleshoot-remote-assist-device-communication-issue Thu, 06 Feb 2025 09:40:25 +0000 /?post_type=support&p=120512 Symptom When the admin attempts to start a Remote Assist session, the connection fails due to a communication issue with […]

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